Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the website of Bharath Aadhya Intelligence ("BAI", "we", "us") and the enquiry process described on it. By using the website, you agree to these Terms. If you do not agree, please do not use the website.

These Terms are general terms for the website and for pre-contract enquiries. Services for a specific project are provided under a separate written proposal or agreement signed by both parties (a "Project Agreement"). A Project Agreement may add to or change these Terms for that project. Where a Project Agreement conflicts with these Terms, the Project Agreement applies to that project.

About us

• Business name: Bharath Aadhya Intelligence
• Location: Bengaluru, India
• Contact: bharathaadhyaintelligence@gmail.com

Acceptable use

You may use the website for lawful purposes. You must not:

• try to disrupt, overload, or gain unauthorised access to the website or its hosting services;
• submit false, misleading, or abusive information, or automated submissions to the enquiry form;
• copy or scrape the website in a way that harms it or breaks the law;
• use the website to send unsolicited messages or to infringe anyone else's rights.

The website content, including text, design, logos, and graphics, belongs to BAI or its licensors. You may view and print it for personal or internal reference. You may not reproduce it for commercial use without our written permission.

The information on the website is general. It is not a proposal, a quotation, or a promise about any specific project.

Eligibility and responsibilities

The website and our services are intended for businesses, startups, and adults. If you submit an enquiry on behalf of a company, you confirm that you are authorised to do so.

You are responsible for the accuracy of the information you provide, including your contact details, and for keeping any access details that we give you confidential.

Scope of services

BAI provides software services to businesses and startups, including:

• website development;
• mobile application development;
• AI development and integration;
• AI automation;
• custom software development.

The descriptions on the website are summaries only. The scope of each service is set out in the proposal or Project Agreement for that project.

Project enquiries and proposals

Sending an enquiry through the website does not create a contract, and it does not oblige either party to proceed. We may reply, ask questions, arrange a call, or send a proposal.

A proposal is valid for 14 calendar days from its date, unless the proposal states otherwise. A proposal is an offer only once it is issued in writing by BAI. It becomes binding when the client accepts it in an agreed written form, such as a signed Project Agreement or an explicit written acceptance.

Work begins only after the acceptance conditions and the initial payment have been met, unless both parties agree otherwise in writing.

Project scope and deliverables

The scope of work, deliverables, technical requirements, and exclusions for each project are set out in the Project Agreement. Anything not listed there is outside the scope unless we agree in writing to add it. Acceptance criteria are set out in the Project Agreement.

Milestones and delivery timelines

Timelines and milestones are estimates unless the Project Agreement states otherwise. Delays caused by the client, such as late feedback, missing content or access, or late payment, extend the timeline by the period of the delay. We will tell you as soon as we expect a timeline to change.

Client responsibilities

Unless the Project Agreement says otherwise, the client is responsible for:

• giving timely decisions, feedback, and approvals;
• providing content, materials, data, and access to systems and third-party accounts when we need them;
• making sure that the materials it provides do not infringe any third party's rights;
• paying third-party fees, such as hosting, licences, and API usage, unless the Project Agreement says otherwise.

Scope changes and additional work

Either party may request a change to the scope. We will assess the effect on the scope, cost, and timeline and confirm it in writing as a change request. Work on a change starts only after the change request is approved.

Pricing and payment arrangements

Unless a written proposal specifies another currency, prices are in Indian Rupees (INR) for projects based in India. The following is the standard payment structure, which each proposal or Project Agreement may vary:

• Initial payment: 40% of the project fee in advance.
• Milestone payment: 40% on the agreed intermediate milestone.
• Final payment: 20% before final handover or production deployment, as specified in the proposal.

Prices shown on the website, if any, are indicative only.

Invoices and late payments

We issue invoices for each payment. Each invoice is due within 7 calendar days of its date, unless the parties agree otherwise in writing.

Intellectual property ownership and licensing

Upon receipt of full payment, ownership of the specifically commissioned deliverables transfers to the client, to the extent agreed in the applicable Project Agreement and permitted by law.

BAI keeps ownership of its pre-existing tools, reusable libraries, frameworks, general know-how, and any materials not specifically assigned to the client.

Third-party software, open-source components, stock assets, and external AI services remain subject to their own licences and terms.

Third-party software, APIs, and open-source components

Our deliverables may include or rely on third-party software, cloud services, APIs, and open-source components. Each is governed by its own licence and terms, which the client must accept where required. We are not responsible for the availability, pricing, or changes to third-party services, except as the Project Agreement provides.

AI services, external dependencies, and limitations

AI systems can produce incorrect, incomplete, or biased output. Outputs from AI models must be reviewed by the client before they are relied on. We do not guarantee the accuracy of any model output or a specific level of model performance unless the Project Agreement states it.

Some AI features depend on external model providers. Their availability, pricing, rate limits, and terms can change without notice. Their terms apply to any use of their services.

Confidentiality

Each party will protect the other party's confidential information during the engagement and for 3 years after it ends. Confidential information is non-public information that the other party shares for the purpose of an enquiry or project and marks as confidential, or that a reasonable person would treat as confidential.

Trade secrets remain protected for as long as they qualify as trade secrets under applicable law.

These obligations do not apply to information that is public, that the receiving party independently developed, that the receiving party already lawfully knew, or that must be disclosed by law.

Privacy and data handling

We handle personal data as described in our Privacy Policy. Where we process a client's customer or end-user data for a project, the Project Agreement will set out the roles of each party and the data handling terms.

Project cancellations and termination

Either party may end an ongoing engagement by giving 14 calendar days' written notice, subject to the applicable Project Agreement.

Either party may terminate immediately for a material breach by the other party, where the Project Agreement allows it and after any notice and cure period it requires.

On termination, the client pays for completed work, committed expenses, and work in progress up to the termination date. We remove the client's access where appropriate, and we deliver the work the client has paid for.

Refunds

Payments for completed and accepted work are generally non-refundable, subject to applicable law and the Project Agreement.

If a project is cancelled, the amount due is calculated from completed work, agreed milestones, non-cancellable expenses, and any refund rights that apply by law. We refund any undisputed balance after that calculation. The proposal states how advance payments and unfinished milestones are handled.

Warranties and limitations of liability

The website is provided as it is, and its information may change without notice. We do not warrant that the website will always be available or error-free.

For delivered work, we warrant for 30 days after final delivery that reproducible defects do not cause the deliverable to materially fail to meet the written specifications in the Project Agreement. This warranty does not cover new features, changes to third-party services, client modifications, or issues outside the agreed scope, where the law allows.

Nothing in these Terms excludes or limits any liability or right that cannot be excluded or limited under applicable law.

Maintenance and support

Post-launch support and ongoing maintenance are not included unless the proposal or Project Agreement expressly states them. Where support is included, the agreement specifies the support period, covered services, communication channel, response targets, exclusions, and fees. We do not promise round-the-clock availability or fixed resolution times unless the agreement says so.

Dispute resolution

If a dispute arises, the parties will try to resolve it in the following order:

1. good-faith written discussions between the parties' representatives;
2. mediation, if both parties agree to it;
3. arbitration, but only where the parties have signed an arbitration agreement that is legally enforceable.

Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to applicable law and a valid jurisdictional connection, the courts in Bengaluru, Karnataka, India, have jurisdiction.

Terms updates

We may update these Terms. The "Last updated" date at the top shows the latest version. Updated Terms apply to use of the website from the date they are published. A Project Agreement signed before an update continues to be governed by the Terms that applied when it was signed, unless it says otherwise.

Contact us

For questions about these Terms, email bharathaadhyaintelligence@gmail.com.